Managing your Subscribe & Save
Subscribe & Save · Your box, your call
Managing your subscription
New strain, new day, new schedule — you can change all of it yourself in about a minute, and you keep your 30% off every time. No need to cancel and start over.
Open my subscriptionSign in with your email. We send you a one-time code, so there's no password to remember.
0Find your subscription
- Go to kingdomkratom.com/account and sign in with the email you used at checkout.
- Enter the 6-digit code we email you.
- Open Subscriptions, then tap the subscription you want to change. You'll land on Your Subscribe & Save.
Shortcut: every Subscribe & Save email we send has a Manage my subscription button that takes you straight there.
1Swap or rotate strains
Want to try something new, or rotate a few strains? Swap as often as you like before each box.
- Tap Edit on your subscription.
- Under In your box, tap Remove on the strain you're done with.
- Tap Add a strain, search in Find a strain, pick your size, and tap Add.
- Tap Save. Your next box ships with the new strain.
Same price: every strain in the same form and size costs the same, so powder-to-powder or capsule-to-capsule swaps keep your price. Switching to a different form or size? Your 30% still applies to the new product.
Just want to try one? Choose One-time purchase when you add it. It ships once, in your next box only, and your regular strains carry on after that.
2Change the day your box ships
- Scroll to Billing schedule on your subscription.
- Find your next box and tap Reschedule.
- Pick the new date and tap Save.
Renewals charge early in the morning (Central time) and ship that same day. The new date needs to be at least 2 hours away.
3Change how often it ships
- Tap Edit on your subscription.
- Change Ships every to every 1, 2, 4 or 8 weeks.
- Tap Save. Your price stays the same at every schedule.
Running low before your next box? See Ship a box now below. Got extra on the shelf? Stretch it to every 4 or 8 weeks, or skip one box.
4Skip a box, or get one now
Skip a box
In Billing schedule, tap Skip this box next to the one you don't need. Your schedule picks back up after it. Changed your mind? Tap Unskip payment.
Need it sooner
Tap Ship a box now. We charge your card and ship your current box right away, at your 30% price.
5Take a break
Tap Pause to stop all boxes and charges. When you're ready, tap Resume and you pick up right where you left off, with your 30% price waiting.
6Update your address or card
Your shipping address is under Ships to on your subscription. To update your card, open Payment method and we'll email you a secure link.
Still stuck?
Our team will make the change for you. Just reply to any Subscribe & Save email, or contact us with what you'd like changed.
How Subscribe & Save works · Browse eligible strains
Not for use by or sale to persons under the age of 18 or 21 depending on jurisdiction.