Return/Refund Policy

Return Policy We stand behind our products 100%. We understand it is the quality of our product and our service that will keep you coming back. We have a no questions asked return policy lasting 30 days from the date of purchase. Any damaged goods will be replaced without hesitation. To be eligible for a return, your item must have at least 50% of the product remaining, and it must still be in the original packaging. We will refund the purchase amount within 48 hours of receiving your return. To complete your return, email: info@kingdomkratom.com your order number/receipt and the reason for return, so that we can prevent bad experiences in the future if possible! Please do NOT send it back to the original return address as the return address might be different.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have processed your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment, within 48 hours. If you chose a payment option that we cannot electronically refund, a paper check will be mailed out to you to your shipping address on file.